Business Software Communication Advanced Call Center

Advanced Call Center 7.445 for Windows

by Pingram Marketing

Avg. Rating 4.2 (17 votes)

File Details

File Size 2.5 MB
License Shareware
Operating System Windows (All)
Date Added
Total Downloads 8,131
Publisher Pingram Marketing
Homepage Advanced Call Center

Publisher's Description

Advanced Call Center is a full-featured yet easy-to-use answering machine software for your voice modem. All necessary functions are supported: Caller ID lets you see and hear who's calling via screen pop-ups, distinctive rings and caller's name announcement with speech synthesis. "Black" and "white" list functions filter calls based on caller database, call origin and other parameters. You can map personalized greetings to callers, organize information in phone books and record conversations. Advanced features include pager notification, sending call details and voice messages over e-mail, and starting an external fax program when an incoming fax call is recognized. Tightly integrating voice modem with the sound card, it offers real time voice transfer from telephone line to PC sound system, so you don't need an extra speaker attached to the modem. Runs as a tray application when idle, uses minimum system resources, and automatically frees the modem for an Internet connection.

Latest Reviews

seepingin

seepingin reviewed v5.0 Alpha Build 633 on Oct 7, 2002

It doesn't look like this program has gotten much better. I could not get this to work worth a damn a year ago. I found Call Soft and couldn't be much happier. Call Soft 3 will kick ass. It already can email you mp3 of v/m and images of faxes, announce callers with the speech engine, greet callers with custom wav's or text-to-speech (coolest use for caller ID yet!), etc. Version 3 has mailboxes, but it's still in beta. And it works with these hoaky Creative Labs voice modems, and in Win2k! The only other program that worked in Win2k was HotFax - and it was weak compared to Call Soft.

TreMetal

TreMetal reviewed v3.0 Beta 5 Build 492 on Aug 21, 2000

I've used it with 5 different modems and it works great. You most likely didn't bother spending enough time with it to set it up correctly, your modem sucks, or you don't have a voice modem.

The reason I do not use linux is because I do not WANT to spend time configuring my software for several hours. Maybe they should release this as a linux product and I would not bother. So, that is a totally invalid reason why it does not work for me. My modem sucks? Yet it knows when there is a ring and I get the crappy a** "ring" wav file.. yeah that is it buddy. And yes, it is a voice modem.

dougau

dougau reviewed v3.0 Beta 5 Build 492 on Aug 21, 2000

I always thought the people who ran BetaNews were great, but I guess this proves they are a bunch of SPAM promoting irresponsible jackasses! **** you and your site

bryank1

bryank1 reviewed v3.0 Beta 5 Build 492 on Aug 20, 2000

I've used it with 5 different modems and it works great. You most likely didn't bother spending enough time with it to set it up correctly, your modem sucks, or you don't have a voice modem.

controler

controler reviewed v3.0 Beta 1 on Jun 18, 2000

YES!!!!!!!!! The program NOW installs on Windows ME RC1
I tried the version yesterday or day before and that one still wouldn't install
Now to test with my DSL modem .
Thanks Oleg

controler

controler reviewed v2.32 on Jun 11, 2000

Sorry Ladies and gentlemen but this program does not install on Windows ME ...
I have never got it to work with my Intel PRO 2100 Internal
DSL modem .. :-(
controler

Tridus

Tridus reviewed v2.32 on Jun 11, 2000

Thanks for the spyware ads, but no thanks. I think I'll just stick to gnutellaNet which doesn't try to waste my bandwidth with ads.

bryank1

bryank1 reviewed v2.30 on Feb 9, 2000

Excellent program. Lacks remote message retrieval though.

jshadow

jshadow reviewed v2.30 on Feb 9, 2000

This is a great program for a great price, the only problem is with the TAPI compatibility...but with this version, hopefully that will be a problem of the past.

mrouw

mrouw reviewed v2.30 on Feb 9, 2000

Hey, I just downloaded a Zip file of 0 bytes ! Please replave it with the right one.....

Avg. Rating 4.2 (17 votes)
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seepingin

seepingin reviewed v5.0 Alpha Build 633 on Oct 7, 2002

It doesn't look like this program has gotten much better. I could not get this to work worth a damn a year ago. I found Call Soft and couldn't be much happier. Call Soft 3 will kick ass. It already can email you mp3 of v/m and images of faxes, announce callers with the speech engine, greet callers with custom wav's or text-to-speech (coolest use for caller ID yet!), etc. Version 3 has mailboxes, but it's still in beta. And it works with these hoaky Creative Labs voice modems, and in Win2k! The only other program that worked in Win2k was HotFax - and it was weak compared to Call Soft.

TreMetal

TreMetal reviewed v3.0 Beta 5 Build 492 on Aug 21, 2000

I've used it with 5 different modems and it works great. You most likely didn't bother spending enough time with it to set it up correctly, your modem sucks, or you don't have a voice modem.

The reason I do not use linux is because I do not WANT to spend time configuring my software for several hours. Maybe they should release this as a linux product and I would not bother. So, that is a totally invalid reason why it does not work for me. My modem sucks? Yet it knows when there is a ring and I get the crappy a** "ring" wav file.. yeah that is it buddy. And yes, it is a voice modem.

dougau

dougau reviewed v3.0 Beta 5 Build 492 on Aug 21, 2000

I always thought the people who ran BetaNews were great, but I guess this proves they are a bunch of SPAM promoting irresponsible jackasses! **** you and your site

bryank1

bryank1 reviewed v3.0 Beta 5 Build 492 on Aug 20, 2000

I've used it with 5 different modems and it works great. You most likely didn't bother spending enough time with it to set it up correctly, your modem sucks, or you don't have a voice modem.

controler

controler reviewed v3.0 Beta 1 on Jun 18, 2000

YES!!!!!!!!! The program NOW installs on Windows ME RC1
I tried the version yesterday or day before and that one still wouldn't install
Now to test with my DSL modem .
Thanks Oleg

controler

controler reviewed v2.32 on Jun 11, 2000

Sorry Ladies and gentlemen but this program does not install on Windows ME ...
I have never got it to work with my Intel PRO 2100 Internal
DSL modem .. :-(
controler

Tridus

Tridus reviewed v2.32 on Jun 11, 2000

Thanks for the spyware ads, but no thanks. I think I'll just stick to gnutellaNet which doesn't try to waste my bandwidth with ads.

bryank1

bryank1 reviewed v2.30 on Feb 9, 2000

Excellent program. Lacks remote message retrieval though.

jshadow

jshadow reviewed v2.30 on Feb 9, 2000

This is a great program for a great price, the only problem is with the TAPI compatibility...but with this version, hopefully that will be a problem of the past.

mrouw

mrouw reviewed v2.30 on Feb 9, 2000

Hey, I just downloaded a Zip file of 0 bytes ! Please replave it with the right one.....

jbholai

jbholai reviewed v2.30 on Feb 9, 2000

Hay there,

This program works quite OK on NT4, but i think it's a too slow to work with.
Nice try but keep on going.

Jeroen.

aoleg

aoleg reviewed v2.20 on Jan 3, 2000

Advanced Call Center is a full-featured yet easy-to-use answering machine software for your voice modem. All necessary functions are supported: Caller ID lets you see and hear who's calling via screen pop-ups, distinctive rings and caller's name announcement with speech synthesis. "Black" and "white" list functions filter calls based on caller database, call origin and other parameters. You can map personalized greetings to callers, organize information in phone books and record conversations. Advanced features include pager notification, sending call details and voice messages over e-mail, and starting an external fax program when an incoming fax call is recognized. Tightly integrating voice modem with the sound card, ACC offers a feature that leading competitors do not - real time voice transfer from telephone line to PC sound system, so you don't need an extra speaker attached to the modem! Runs as a tray application when idle, uses minimum system resources, and automatically frees the modem for an Internet connection. Lastly, ACC looks just as great as it works!

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