DataTrack System is a powerful, web-enabled service and support management system designed for helpdesks, call centers, software development teams and IT departments. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an affordable, all-inclusive solution for organizations of all sizes and types. It helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments and much more.