MapIT Designer software guides users through complex legislation, procedures or workflows. This software from Hindin Solutions enables organisations to provide straight forward self-help and diagnosis systems for their users using a simple drag and drop designer. You can construct complex decision logic guiding users from HTML page to HTML page based on simple visual techniques such as dragging an arrow from page to page in the designer. It enables organisations to build an online self-help system, fault analysis system, troubleshooting system, and online surveys. The general usage is in, but not restricted to, Customer Care and Support sector.