Shareware Assistant (SWA) is a program designed to help shareware authors process orders, manage their business, track customer information and offer/ship physical product (through our SwiftCD interface). It can automatically retrieve order mails from registration services, such as RegNow, SWReg, and ShareIt. Order confirmation e-mails are parsed and the data is stored in a local database. Authors can also define custom email templates and write individual key generator DLLs. It can send registration emails to customers and also supports mailing list for easy customer communication.