Work Order Writer contains a service work order database manager and print engine. It is designed to be a real work saver for the small service oriented business. Perfect for HVAC, trades people, carpet cleaners, repair techs, etc. It keeps records of your clients' business name and address, contact names, and phone numbers. You can select the client from a list or start typing and the "smart complete" feature finds what you've typed and brings you to that part of the list. You may browse/print previous work orders or write a new one. If you're creating a new work order, most of the information is filled in for you from the client area. Work orders can include work site, 'ordered by' name and phone, contact name and phone, date, 'promised by' date and time, nature of the problem, and eqipment involved. An equipment inventory can be kept for each client containing make, model, or serial number info and date and nature of last service. Work Orders can be assigned a Status, allowing tracking of "in progress" jobs. A customizable report generator allows you to track equipment and work orders for on screen viewing or hard copy printing.