requestXpress helps manage software development projects by tracking software bugs, problems, and requests as they are reported. It works with MS SQL database that supports simultaneous access by multiple users. Features classification, assignment, sorting, searching, reporting, access control, user permissions and attachments. It performs bug tracking over the Internet or an Intranet with the same interface for all users. Access is controlled by the users classification. It enables customers to enter problems reports with attachments into the database using a browser.