versaSRS is an advanced, powerful and feature rich 100% web based customer support and help desk application. It combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization. By the use of a centralized and easily accessible system, response times are improved which, in turn, prevents lost calls, lost leads or lost information from occurring - no more disparate client data throughout the organization.