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Roadrunner Customer Service

Member since April 5, 2021

Roadrunner customer service support representatives over the phone. For inbound calls, an IVR (Integrated Voice Response) can be programmed to route captured calls in a variety of ways with the potential goal of quickest resolution of a customer’s request/problem.
Phone Support is often used for order taking, pre-sales queries, upselling and cross-selling, troubleshooting etc.
Outbound calls are calls made to customers from the call center to give or take information.

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