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British Airways PDX Terminal has its operations in Terminal 1, where it provides a full range of services to ensure hassle-free travel. Passengers are able to manage bookings, reserve seats, or cancel flights at the ticketing desks, with support available for both premium and economy class passengers. Check-in is through manned desks and automated kiosks, and online check-in through the British Airways website and mobile app. Baggage facilities consist of checking-in aid, allowances information, and aid for lost or delayed bags, with special staff working to sort problems out immediately. Real-time flight schedules are posted across the terminal, keeping passengers up-to-date on departures, arrivals, and gate changes. In case further assistance is needed, British Airways provides customer service through live chat and telephones, dealing with special assistance, pet travel, and other requirements. It also has facilities like lounges, rest areas, and different parking spaces, which add to the passenger experience.