Someone reviewed v on Jul 5, 2022

Pros: 555

Cons: 555

Bottom Line: 555

xrayiiz reviewed v16 Build 1237 Beta on Sep 25, 2007

Terrible! Firewall couldn't pass GRC's LeakTest. Interface is awful.

robmanic44 reviewed v16 Build 1237 Beta on Aug 21, 2007

A resource hog even on my high powered systems. I see an obvious slowdown in my desktop with this installed.

mickrussom reviewed v16 Build 1237 Beta on Aug 20, 2007

I not consider this software virus. I recently had to repair a system that would blue screen on boot due to this software. The removal process was ridiculously complex. If malware simply attacks this product by trying to circumvent or disable it the failure mode isn't simply sneaking past the product but a full-on unbootable system.

I think that using UBC4Win or ERD 2005+ or some other method of booting the machine and scanning it offline is the only way to be sure a machine is clean, the windows WIN32 api offers limitless ways for malware to root and hijack a box and this crap where software tries to get between every method of infection and every attack vector is silly.

Psychlone reviewed v16 Build 1237 Beta on Aug 19, 2007

I'm a little partial to the TM PC-cillin Internet Security Suite...I've been using it for about 2 years and it does everything that I need it to do. Sure, some are faster, some have smaller footprints, but in the end, having everything in one place is not only convenient, it all works as described...and smaller than if you had to separately install an AV, AS, PF, as well as email security, etc.
As for the *HUGE* memory leak on PCCSCN.SRV, there's been a fix for that for months - it has to do with SpyBot S&D's immunizations...go into SpyBot, then to Immunize, then click UNDO. Done. It drops the memory usage from a *very* large 100MB+ down to the standard ~6MB that it's supposed to be. - This would be one of my only gripes with the software - better functionality with SpyBot.
Another that I don't care for, as mentioned below, is the inability to scan only new and/or changed files since last AV run.
One last thing that I would like to see implemented is a clearer and easier interface to block/allow specific programs and ports as well as ability to block ICMP (seems no matter what I do, I cannot completely block ping at all!)
Last thing is that I'd like to see a 'Power User' interface available...seems like TM 'dumbs down' the GUI with every release (I'm sure it reduces call-center help line issues, but for those of us that pretty much know what we're doing, it would be nice to have the ability to change all the settings we need without having to deal with the current GUI)

All in all, I give it a 4 - good programing, small footprint (considering all that it does vs. installing 6 different softwares to cover all that), excellent antivirus/antispyware control - (-)1 for the above mentioned issues.

Tao2005 reviewed v16 Build 1237 Beta on Aug 18, 2007

I use to use, Trend Mirco Anti-Spyware, till they got bought out a couple years ago. As a matter fact, it was the first AS that i have ever had. Sense they got bought out, Trend Mirco has been going down hill.

Sorry guys, your just not on my support list any more. Webroot took your place. Avast On-Access Protection will defeat any virus.

Use to be a time when I respected Trend Micro. PC-Cillin bought TM out when they had a bad rep.. Well from the looks of things, that rep. didn't improve much.

toasale reviewed v16 Build 1237 Beta on Aug 18, 2007

Nice suite for a family - that's as far as it stretches. I do NOT understand folks who rave about scan speed, when you've got Kaspersky's ability to "Scan new and changed files" only. This setting blows by ANY AV and the footprint is much lighter than anything they've ever offered and most competitors.

Promitheas reviewed v16 Build 1237 Beta on Aug 18, 2007

I've tested almost any antivirus in the market. I am DataCenter Administrator and i would like to tell you my opinion. Trend Micro is a reliable antivirus and it can find expecially many spywares that others can't do... BUT the best antivirus for me is NOD32! Nothing compares to it! (Speed,High Detection,"Light")

Uriel reviewed v16 Build 1237 Beta on Aug 17, 2007

Excellent product. Trend Micro does it's job very well.

Trend Micro is also easier to uninstall unlike Symantec's security suite which is harder to get rid of than a trojan.

GhostSailor reviewed v15 Build 1329 on Jun 4, 2007

Absolutely kills my PC's and laptops with a process named PcScnSrv.exe alone using over 85% of CPU continually, and 120 MB+ memory, just for this process. Trend Micro PC-Cillin Internet Security 2007 is terrible. I've used PC-Cillin since version 2003, and until this version is has been a good product. Even 2006 was fine. 2007 is a bomb, so do not purchase it or upgrade it. Just delete your registry keys for Trend and reinstall your 2006 version, and you will be better off, until Trend Micro fixes this disastrous problem. I've been working with technical support every day (the "Customer Escalation Team") since 04/05/2007, with no end in sight so far, and it is now 06/04/2007!

jamn reviewed v15 Build 1329 on May 16, 2007

I have 25 machines in my world with 21 of them running PC-Cillin Internet Security. I ONLY have 3 of them running version 2007 with all the rest of the 21 on version 2006 - the other 4 are on Norton. I can already tell you that we will not move to version 2007 at all and we are starting to investigate other products to move all our machines to. The problems with 2007 cover everything from forgetting the exceptions after an update is done to it, over utilization at the CPU level, a consistant error message across the machines of "The feature is still loading ...". Consistant on how it moves around before we can figure anything out.

jdurban reviewed v15 Build 1329 on Feb 5, 2007

I have been a Trend micro user for years until now. Last year's version along with the new 2007 pccillin is just not serious protection. I coined the term "IBM Deathstar" a few years ago in regards to the worst hard drive ever made, the IBM Deskstar. The drive that produced near 100% failure and led to a class action suit.

My new name for the pccillin is "PC villain". This product is a complete waste of time and money and went from a mediocre product at best to one that should be removed at once as it is just a boat anchor with zero support. After considerable research I have found that there si no better product on the market than NOD32. It has the smallest memory footprint and catches everything. Trend micro missed several viruses and 2 keyloggers on one of my many systems I used as a test bed. Trend Micro is simply junk product with customer service so bad that they don't even respond to trouble tickets anymore. NOD32 is the real deal and not a toy like pccillin.

backusk reviewed v15 Build 1329 on Feb 4, 2007

I've been a Trend PcCillin user since 2000, and I'm so unhappy I was unable to even get Internet Security 2007 to install. It seemed to get all the way through the install process, then BAM! my computer just rebooted itself. Then, it would almost be done rebooting, and BAM! it would reboot itself again! I had to boot from my Acronis boot disk and restore my C: drive - there was no other way! I'm so disappointed - I thought I had gotten bad software (I downloaded it from a cheap price site - $18) so I went to NewEgg and downloaded it, but same result. Now I'm out over $50 and I have no virus protection!
I'm running Windows XP SP2 on a (granted) very old computer - but I haven't had problems with other software like this.

shadow98fl reviewed v15 Build 1329 on Jan 1, 2007

I have used Trend PC-Cillin Internet Security for three years. Until installing the 2007 version, I have never had anything negative to say about them. Their product has been absolutely great.
The 2007 version, however is causing some major headaches. The worst, for me , is the problem with the PcScnSrv.exe using an un-Godly 50% of my CPU, more ram than it needs too, and slowing my normally speedy machine down to a crawl! Programs load & start slow, and it makes online FPS games virtually impossible. From what I have read, it is a conflict with another wonderful program, Spybot Search & Destroy. That program lets you "immunize" your computer against lots of the threats out there. Well, right now, Trend's solution to the problem is to "un-immunize" your computer, & just trust that PC-Cillin will do the job. NO WAY! I had learned in the past that no one program is fool-proof, and Spybot Search & Destroy has proven it's worth to me in the past.
Hopefully, Trend will address this problem quickly, otherwise I will re-install 2006 using my 2007 key. (but I did not update the 2006 version, I bought & paid for 2007. I hate to feel cheated!)
Before this, I would have given them an absolute "5".

dcguy12 reviewed v15 Build 1329 on Dec 27, 2006

I'm using Vista Business, build 6000 and needed a good firewall that works on Vista. I looked around and apparently Trend Micro works with Vista so I installed the trial edition.
Everything worked pretty well, no worries until the last few updates.
My settings: Everything off except anti-virus and firewall, this includes internet email controls off, and web site controls off, wireless controls off.
In Firefox, I get a popup for every page visited. It doesn't learn that it's ok to use Firefox. When I try to modify the firewall profile, it gives me this error, "The current Personal firewall profile exception rules cannot apply to missing or invalid programs." and Trend Micro has nothing on their support page for it.
My program, Trillian get's about 20 popups on startup too.

So it appears that modifying any profiles in the firewall will cause an error, including removing the wireless profile, since I'm using a workstation, will result in an error as well.

tester2007 reviewed v15 Build 1329 on Dec 8, 2006

I just found this website review of the 2007 software and it could have saved me a lot of heartache this past week had I read all the reviews beforehand. I plan to be an avid reader from this point forward!

I "sadly" have to agree with some of the comments I have read below regarding the problems with Trend Micro PC-cillin Internet Security 2007...my experience was very similar. I have been running the 2006 version on all 3 of my home computers since March, and recently installed the 2007 upgrade. Two of the installations went just fine (at least so far), but the third one started crashing-shutting down & rebooting whenever I clicked on a webpage link inside a browser (Firefox or IE, it really didn't matter). I finally ended up having to restore an Acronis True Image backup of my entire C: drive just to make everything work again (the backup had version 2006 on it). Last night I worked with Tech Support from Trend Micro via online chat (an excellent resource from Trend Micro) and did a clean uninstall using a special PCCTool program they sent me via email, and a "clean" installation of 2007 using latest build 15.00.1429 (also sent to me via an ftp link). Unfortunately...the problems became much worse...crashes, crashes, crashes, reboot, reboot, reboot even when not using a browser and not connected to the internet. This all became so time consuming for me after several hours & I finally ended up just removing 2007 and reinstalling 2006 which works "perfectly"...go figure! Obviously, the QA team at Trend Micro "really" needs to work on this new 2007 version based upon my own personal experience and from what many others have posted here. I am still sticking with PC-cillin, but will wait until they have the new 2007 version fully debugged before trying it again...I'm confident they will work out the bugs over time. However, if you are considering buying 2007, and can still buy a copy of 2006 I recommend doing that versus purchasing 2007 (you can always upgrade later). Sorry to post this cautious product review of 2007, as I am still a big fan of Trend Micro.

ang2006 reviewed v15 Build 1329 on Dec 3, 2006

I have used the 2006 version all last year with no problems but upon installing 2007, my computer started shutting down 3 or 4 times a day, CPU went crazy, blue screens, 1 Gig of RAM at times would fall to 200 megs with no more open than a web site. Never had so many problems in 2 weeks with an upgrade. Glad I upgraded before the subscription ran out and I paid for a new one. I have uninstalled and installed AVG instead--now the RAM is staying quite well above 50%. And the computer is at least twice as fast as after installing 2007 where it had slowed the entire system down to where a program may take 30 or 45 seconds to even come up.

prizmeye reviewed v15 Build 1329 on Dec 2, 2006

Interesting...I have *none* of the named problems! I really like the new interface and the generous number of configurable options.

However, I can't give it a "5." One of the updates somehow "broke" something, and it would fail to update anymore, giving a false error message about it's having to "finish loading that module" before it could allow the user to manually update...it never would work. Had to uninstall/reinstall, and all appears well again.

I think TM's stuff is quite good, and they'll probably iron out the bugs we've all found in short order, since they're the "underdog," and cannot trap users like M$ does. If they want to play w/ Symantec/McAfee, they've gotta do better, so I suspect early fixes.

They put a lot of work into this release, so it's sad to see the "little guy" is having trouble. ...and don't even get me STARTED about Symantec/McAfee!! I say you're better off w/ Trend Micro any day. Symantec hijacks your whole system, and McAfee has infrequent updates and an ActiveX updater that "LOVES" to hang up @ all the worst times! If you bail, go w/ AVG/Avast!/AntiVir, not w/ those mainstream bandits! ;o)

sliptip reviewed v15 Build 1329 on Nov 30, 2006

At least I know I'm not the only one. While installing this "update" my computer shut down. After I restarted I could no longer connect to the internet. I'm still trying to figure out how to get back online. I have removed all Trend Micro from my system and will go with someone else, perhaps McAfee or something.

Luke1980 reviewed v15 Build 1329 on Nov 6, 2006

I totally agree with previous reviews that the newer Trend Micro 2007 totally eats away at your CPU!!!
I have monitored the process "PcScnSrv.exe" and every minute or so without even touching the mouse or keyboard,or if you open any program,the CPU usage of this process shoots right up to 100%.This is NOT good.The program itself is so slow eg when you hit OK in the main console's settings,even if you haven't changed a setting,it takes about 10 seconds to finish and thats on a P4 3.4GHz with HT CPU + an ATA133 enabled HDD.It slows "everything" down.Also using EVEREST Ultimate Edition to monitor the temperature of my CPU (The CPU is new as is the fan which keeps it cool) the temperature keeps shooting right up because of this process.

This will not help your CPU to live as long as it should!!!

I've reinstalled the 2006 version and all is OK again.

Take mine and others advice and stay away from this newer release.Even better swap this AV tool for a good one like AVG AntiVirus.

arid47 reviewed v15 Build 1329 on Nov 1, 2006

I've been using PC-cillin Internet Security 2007 for about a month now. This is the third year I've had their suite and the performance is the worst.

The biggest problem is CPU usage. Like eands428, I have the same problem. This program often eats up 100% CPU usage. The main culprit is PcScnSrv.exe. Others seem to be having the same problem.

It appears that they need to patch the program to bring it up to specs.

chi reviewed v15 Build 1329 on Oct 28, 2006

I have always been a big fan of Trend Micro but PC Cillin 2007 is junk I have put it on four different machines all have had issues. On a notebook amd 3500 64bit the system became so slow I will not use this and the support from trend is bad. They tell me no one else is having this problem well I do not believe them. It seems that the new firewall is the main problem. PC Cillin went from a 10 to a 1 in one release.

eands428 reviewed v15 Build 1329 on Oct 10, 2006

Installed PC-cillin 2007 on two computers. Both had severe cpu degredation. Program Pcscnsrv.exe ate up to 100% of cpu time. Reported problem and de-installed 2007. Re-installed 2006 and all returned to normal. Problems in 2007 need fixing before i will re-install.

ghostrider951 reviewed v15 Build 1329 on Sep 23, 2006

This is much improved over TM IS2006. and to Thumper you need to use PCC14.55EN_VistaBeta2. That's the new Trend micro specifically used with Vista.

Zankur reviewed v15 Build 1329 on Sep 23, 2006

This is an excellent software with highly improved firewall which now sports proactive defense.
It also warns you of visitng bad sites with their online database.
Very light on pc,very nice gui and very food AV as well!

ThumperZ1 reviewed v15 Build 1329 on Sep 22, 2006

I just tried to install it and I got a message that it is not compatible with Vista

Tosawyer reviewed v15 Build 1329 on Sep 22, 2006

Been using this since the early versions, it is excellent software.

Yochanan reviewed v14.0 Build 1341 on Oct 31, 2005

Version 14.00.1431 is Trend Micro PC-Cillin Internet Security 2006 beta 3, which is available to public beta testing. This is NOT the final version. This version has been out since September 28, 2005.

httpd.confused reviewed v14.0 Build 1341 on Oct 31, 2005

Uhhh... Ghammer, the beta had been around when I submitted those trojan samples. But it's of no matter--Trend Micro had an anti-virus product in release state at the time, and I was speaking to their lousy support. With this type of software, support matters more than for most software genres. Sorry you can't comprehend that.

Zankur reviewed v14.0 Build 1341 on Oct 31, 2005

A good update to version 2005! anti-virus is good,new anti-fraud feature works great!
Moreover,as compare to many security suites,it is light on system,easy to use!
Overall its a very good software,one which aal-round comprehensive protection with ease of use! which acc to me makes it the best available!

jmdcpa reviewed v12.0 on Dec 19, 2004

I just installed this on 2 computers for a friend who is not very tech saavy and I was impressed with the install and preset configurations. I'm not sure what to make of the firewall yet but this is a good article describing the pros and cons:
http://www.pcworld.com/r...,aid,115939,pg,2,00.asp

ghammer reviewed v12.0 on Oct 12, 2004

This is a great product. I have been a long time user of Trend and the tool gets better each release.

As for people complaining about the firewall, it is not a one direction firewall. It is configurable, you just have to pay attention to what you are doing. You also have the choice of not installing it or if you do and want to remove it, you can do that as well.

Finally, for the person who says they submitted a trojan and didn't get an answer for 3 months, this program hasn't even been in existence for 3 months.

httpd.confused reviewed v12.0 on Oct 12, 2004

I sent two trojan samples to Trend Micro. It took them THREE MONTHS to respond to me, and they never did add them to their product detection.

I send samples to Kaspersky, and get a response within one hour, or a day at most.

Throw in the fact that this is a one-way turd of a firewall, and you have a real loser.

RMerlin reviewed v12.0 on Oct 12, 2004

I've been betatesting 12.0 for the past two months. This product just keeps getting better. Firewall installation is now optional, and they implemented spyware scanning as well as Windows security scanning (to see if you're missing Windows patches).

Also new Turbo Scan mode - don't scan the same files over and over again if they haven't changed since the last scan, for faster disk scanning.

Rock-stable, with a very good resource footprint compared to the other heavyweights.

pohlman reviewed v11.3 on Jun 18, 2004

I was po'd at first that I had to remove Sygate's fantastic firewall to install this. I love PC-Cillin's antivirus and it's far and away my first choice so I gave the firewall a chance. No way. It is NOT customizable in the least and resembles a Microsoft "only give three choices so the user isn't confused" type of program - and none of the choices is what you want!

After ranting and raving and kicking the walls (Since I really DID want the excellent antivirus but HAD to have Sygate back) I did some exploring and here's your fix:

Go into the program folder and find PCCTools.exe and run it. It gives you a choice of uninstalling the firewall and keeping the antivirus. If I recall, you have to restart after that. The firewall is now gone and you can use your choice of firewalls from now on.

5 stars for the antivirus, zero for the most useless firewall I've ever seen aside from XP's built in firewall (and the version in SP2 may even be better than this one).

My favorite security combo is PC-Cillin antivirus and Sygate firewall - though I am seriously annoyed at Trend Micro for not giving you the choice to install the antivirus alone while installing and for hiding the method of removing the firewall. There is nothing in any of their support that I was able to find that will help you do this - I had to find out by accident and that is incompetent at best and unethical at worst.

This from a paying customer.

RMerlin reviewed v11.3 on Jun 17, 2004

RedBadger, did you fill up the requested survey? I betatested TrendMicro Antivirus 1.0 this spring, filled their survey twice, and a month after the beta ended I received two serial numbers from TrendMicro. FIlling the survey was mandatory for this.

RedBadger reviewed v11.0 on Apr 14, 2004

I've only ran the antivirus program itself and it seems ok. Except I was a beta tester and promised a free years of use after the beta. Well their stupid nag screen never went away during the entire beta, and tech support was no help. Then when the beta is over I asked again why I have this nag screen and she claims she won't give me support because I'm using an illegal copy. What idiots! I even have the emails they sent me with the serial number and beta application. Guess they just lost my business.

Conwor reviewed v11.0 on Feb 23, 2004

Had to remove ZoneAlarm to install their stupid firewall. No way!!!

scodan reviewed v11.0 on Nov 15, 2003

The anti-virus component is very good at detection and cleaning, and is very resource-friendly. However, they FORCE you to install the firewall component, and in fact, you can't install this product at all without first REMOVING other firewall software, such as ZoneAlarm Pro. (The PC-cillin Internet Security setup actually prompts you to remove the other firewall software, and refuses to proceed until you do.) Now, this would be a bad thing even if PC-cillin's firewall didn't suck, since it arrogantly presumes that you automatically want to dump the other firewall software you've paid for, been using, and configured. However, since PC-cillin's firewall sucks big time by not providing any sort of application-based outbound protection (yes, STILL), it's rather outrageous behavior indeed. Now, there IS an obscure way to remove the PC-cillin firewall component AFTER the product is already installed, but that's of small matter to me; users should not have to screw around to that extent, and they should not have to remove a better product to make way for a lesser one. As I said, the anti-virus component is very good. But if they want to package it this way, I'm certainly going to review it this way.

goFurShELF reviewed v11.0 on Nov 10, 2003

probably the best user interface in AV with best features and least hassle. Trend Micro even offers a house call for those that don't yet have their prog. They bost the most when others just can't come close...(sry for the rhyme, it really was an accident)

geminiz reviewed v11.0 Beta on Aug 31, 2003

lordcyber
what the hell man
u didn't even have the gut to install the program
why the hell did u comment then?

I find Trend more stable than Norton, even though the firewall still needs lots of improvement.

cyberguy reviewed v11.0 Beta on Aug 30, 2003

Does the job without the bloat. Who needs more.

recrum reviewed v11.0 Beta on Aug 29, 2003

I've been using it for almost a week now and have been quite pleased with overall. I've used about every anti-virus program out there but always seem to come back to Trend Micro. One flaw I will say though it's not quite as easy to navingate as pc-cilin 2003.